Thank you for shopping with Smarter Health and Aging! We are committed to delivering your bioidentical and cosmetic products quickly, safely, and reliably.

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Order Processing

• All orders are processed within 1–3 business days (Monday–Friday).

• Orders placed on weekends or holidays will begin processing the next business day.

• Once your order ships, you will receive a shipping confirmation email with tracking information.

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Shipping Methods & Delivery Times

We use trusted carriers to deliver your order safely. Delivery times may vary depending on your location and shipping method chosen at checkout:

Please note that delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or customs.

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Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Free shipping promotions may apply for orders over a certain amount (check our current offers on the website).

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Order Tracking

• Once your order has shipped, you’ll receive an email with a tracking number.

• You can use the tracking number to monitor your shipment directly with the carrier.

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International Orders

• International customers are responsible for any customs duties, taxes, or import fees that may apply.

• Delivery times may vary due to customs processing.

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Lost or Damaged Packages

• BIOLabs PRO is not responsible for packages lost due to incorrect addresses provided at checkout.

• If your package is lost or damaged during shipping, please contact us at smarterhealth.biolabs@gmail.com within 7 days of delivery confirmation.

• We will work with the carrier to resolve the issue promptly.

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Questions About Your Order

If you have any questions about shipping or your order status, our friendly customer support team is here to help:

Email: smarterhealth.biolabs@gmail.com